Free delivery on orders over £40

To save you time we have put together the most commonly asked questions and answers. Of course if your question is not here please do not hesitate to get in touch.

How do I place and order?

You should place your order using our website and secure checkout. We accept all major credit and debit cards as well as Paypal.

When will I receive my order?

If you select standard delivery (free on orders over £40) you will receive your order within 3-5 working days although it is often quicker.

Next day delivery is available if you place your order before 12pm

What if I am not in when my parcel arrives?

You will receive a 'Sorry you were out' card through your letterbox from Royal Mail. On the card will be details of how to rearrange delivery or if you prefer you can take the card and your ID to the sorting office and collect in person. 

Do you deliver outside of the UK?

Unfortunately not as this time, however we are working on it.

Can I return an item if I change my mind?

Yes of course! We want you to be 100% happy with your purchases, if for any reason you are not, please get in touch by email or via our contact form to arrange a return.

Please include your name, order number and which items you would like to return.

We recommend you use a recorded means of postage, send your return to:

Lemonade Occasions Southgate Chambers, 37-39 Southgate Chambers, Winchester, SO23 9EH.

Upon receipt of your return we will issue a refund minus any applicable postage costs we have incurred.

 Anything else?

If there is anything else you would like help with you can contact us at info@lemonadeoccasions.co.uk